Orders & delivery
Track your shipment, update delivery details or report an issue with an order.
Track or manage orderContact Support
We are here to help
Let’s start a conversation.
Questions about an order, product, partnership or your Nuboxed account? Reach the right team and receive clear, friendly support.
< 2 hrsAverage response during support hours
7 daysCustomer care available every week
EasyOrder, return and refund assistance
SecureYour information stays protected
Send us a message
Share a few details and the appropriate Nuboxed specialist will contact you.
Quick assistance
Find the right support faster
Use one of these dedicated support paths for common ecommerce enquiries.
Returns & refunds
Start a return, check refund status or understand our return eligibility policy.
Start a returnBusiness enquiries
Connect with us about retail partnerships, marketplace selling or corporate orders.
Contact business teamVisit Nuboxed
Meet our team at our Kolkata office for scheduled business and partnership appointments.
Kolkata, West Bengal, IndiaExplore stores
FAQ
Before you contact us
Answers to a few common questions that may save you time.
Most messages receive a response within two business hours during support hours. Complex order or payment cases may require additional verification.
Include your order number, registered email or phone number, and a clear description of the issue.
Yes. Select Business partnership in the form or email business@nuboxed.com so the enquiry reaches the appropriate team.